Effective Date: February 16, 2026
Last Updated: March 02, 2026
These Terms of Service (“Terms”) govern your access to and use of the website and services (the “Website”) provided by Southern Premier Services LLC DBA Step by Step Impact (“we,” “us,” or “our”). These Terms apply only to users located in the United States.
By accessing or using our Website or services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Website or services.
By using our Website or services, you accept and agree to be bound by these Terms and our Privacy Policy.
You must be at least 18 years old to use our Website or services. If under 18, parental or legal guardian consent is required.
Step by Step Impact provides group home services, including residential support, intake assessments, family consultations, care coordination, and related services.
You agree to use our Website and services only for lawful purposes and in compliance with these Terms and applicable laws.
By providing your mobile phone number and opting in, you consent to receive SMS messages from Step by Step Impact related to:
Appointment reminders (tours, consultations, intake meetings)
Service confirmations (scheduled visits, documentation confirmations)
Service updates (intake status, scheduling changes, important notifications)
Customer support communications
Feedback requests and surveys
Relevant announcements and program updates
SMS messages are sent only to individuals who have provided consent via website forms or other approved opt-in methods.
Message frequency may vary based on your interaction with us.
You may opt out of receiving SMS messages at any time by replying:
STOP to cancel
UNSUBSCRIBE to opt out
After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you re-subscribe.
Message and data rates may apply depending on your mobile carrier and service plan. Step by Step Impact is not responsible for any charges incurred from your mobile carrier.
Mobile carriers are not liable for delayed or undelivered messages.
For assistance regarding SMS communications or our services, you may contact us:
Southern Premier Services LLC DBA Step by Step Impact
Email: [email protected]
Phone: +1 817-242-9562
Website: https://stepbystepimpact.com/
You may also reply HELP to any SMS message for assistance.
Certain features may require account registration. You agree to provide accurate information and maintain the confidentiality of your credentials. You are responsible for all activity under your account.
If applicable, you agree to provide accurate billing information for any paid services. You authorize us or our payment processor to charge your selected payment method.
All content on this Website is owned by Step by Step Impact or its licensors and is protected by U.S. intellectual property laws. Unauthorized use is prohibited.
We may include links to third-party websites. We are not responsible for their content, privacy practices, or services.
Your use of our Website and services is governed by our Privacy Policy.
We may suspend or terminate access to our Website or services if these Terms are violated.
To the fullest extent permitted by law, Step by Step Impact is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website or services.
You agree to indemnify and hold harmless Step by Step Impact, its employees, and affiliates from claims arising from your use of the Website or violation of these Terms.
These Terms are governed by the laws of the State of [Insert State]. Any disputes shall be resolved in the courts of [Insert County, State].
We reserve the right to update these Terms at any time. Updates will be posted with a revised Effective Date. Continued use of our Website constitutes acceptance of the updated Terms.