🔎 Role snapshot

• Oversees day-to-day residential operations for one or more group homes.

• Ensures resident safety, quality of care, regulatory compliance, and smooth shift coverage.

• Serves as the on-site leadership presence during assigned shifts and acts as a liaison with program leadership, nursing, therapy, and family/facilitators.

🎯 Core qualifications (typical)

• Education: High school diploma or GED required; associate’s or bachelor’s degree in a related field preferred.

• Experience: Prior supervision or lead/shift-leader experience in a residential, IDD, or HCBS setting preferred; direct care experience with residents with disabilities often required.

• Background checks: Successful completion of required fingerprint/background checks for HHSC/employer.

• License/credential: Not always required to hold a professional license; depend on program. For some homes, a licensed staff member (e.g., RN/LVN, etc.) may supervise, but the House Supervisor role itself often does not require a professional license.

• Driving: Valid driver’s license and safe driving record may be required if transporting residents or traveling between homes.

🧠 Training, certifications, and ongoing development

• CPR/First Aid: Current certification commonly required.

• Crisis intervention training: De-escalation or CPI-type training often preferred.

• Infection control and safety: Site-specific training on hygiene, PPE, and safety protocols.

• Person-centered planning basics: Understanding how to implement and support individual plans.

• Ongoing in-service training and competency assessments as mandated by the agency and TAC/HHSC.

🛡️ Supervision and leadership responsibilities

• Staff supervision: Direct oversight of Direct Support Professionals (DSPs), shift leads, and on-call staff; participation in recruiting, onboarding, scheduling, and performance evaluations.

• Shift coverage: Ensure appropriate staffing levels; coordinate coverage during absences and emergencies.

• Trainings and coaching: Provide on-the-floor coaching, model best practices, and facilitate skill-building for direct care staff.

• Resident safety and behavior: Monitor safety, respond to incidents, support behavior plans as needed, and escalate to clinical staff when appropriate.

• Team coordination: Liaise with the Medical Director, RN/LPN, therapists, case managers, and family members to coordinate care.

🧩 Clinical and regulatory alignment

• Work under the agency’s policies and applicable TAC/HHSC rules for the specific service type (HCS, TxHmL, DBMD).

• Ensure accurate and timely documentation (residential progress notes, incident reports, care plan updates, shift reports).

• Support compliance with rights protections, abuse/neglect reporting, and safeguarding procedures.

• Facilitate routine inspections, QA audits, and corrective action follow-through.

🧾 Administrative and operational duties

• Documentation: Maintain logs, incident reporting, and handoffs between shifts.

• Facilities readiness: Ensure the home environment is clean, safe, and environmentally appropriate for residents.

• Communication: Clear, compassionate communication with residents, families, and the care team.

• Transportation oversight: If applicable, oversee transport safety and driver scheduling.

💡 Practical tips

• Start with clear supervision lines: who reports to the House Supervisor, and how escalation works.

• Align duties with contract requirements and the number of homes you operate.

• Use standardized shift checklists and incident-report templates to ensure consistency.

• Consider a blended role where the supervisor also handles a clinical or compliance focus (e.g., QA lead) depending on agency size.